Terms of Service

Acceptance of Terms

By accessing and using AiBotick’s WhatsApp automation platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Service Description

AiBotick provides a WhatsApp Cloud API-based automation platform including chatbot builder, broadcasting, team inbox, analytics, and WhatsApp Commerce features.

User Responsibilities

• Maintain the confidentiality of your account credentials
• Comply with Meta’s WhatsApp Business and Commerce Policies
• Not use the service for spam, harassment or illegal activities
• Ensure all message templates are approved by Meta before use

Payment Terms

Subscription fees are billed monthly/annually in advance. WhatsApp conversation charges are billed by Meta directly. All fees are non-refundable unless stated in our Refund Policy.

Intellectual Property

All content, software and trademarks on the platform are owned by AiBotick Solutions. Users retain ownership of their data and content.

Limitation of Liability

AiBotick shall not be liable for indirect, incidental or consequential damages arising from the use of our services. Our total liability shall not exceed the fees paid in the preceding 12 months.

Termination

Either party may terminate the agreement with 30 days written notice. Upon termination, users can export their data within 30 days.

Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of Mumbai, Maharashtra.