GDPR Compliance Policy

Data Controller

AiBotick Solutions acts as a Data Processor on behalf of our customers (Data Controllers) for WhatsApp conversation data. For our own platform data, we act as the Data Controller.

Data Processing Agreement

We provide a Data Processing Agreement (DPA) to all Enterprise customers upon request. The DPA outlines our obligations regarding the processing of personal data under GDPR.

Your GDPR Rights

• Right to Access — Request a copy of your personal data
• Right to Rectification — Correct inaccurate personal data
• Right to Erasure — Request deletion of your personal data
• Right to Portability — Export your data in a machine-readable format
• Right to Restrict Processing — Limit how we use your data
• Right to Object — Object to certain types of processing

International Data Transfers

When data is transferred outside the EU/EEA, we use Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate data protection.

Data Breach Notification

In the event of a data breach affecting personal data, we will notify affected users and relevant supervisory authorities within 72 hours as required by GDPR Article 33.

Contact Our DPO

For GDPR-related enquiries, contact our Data Protection Officer at sales@aibotick.com.