WHATSAPP COMMERCE

WhatsApp Commerce — In-Chat Catalog, Cart & Checkout — No App Needed

Transform WhatsApp into a complete e-commerce storefront. Customers browse products, add to cart, and checkout — all without leaving the chat.

AiBotick WhatsApp Commerce — in-chat product catalog with cart, checkout and payment integration
AiBotick Platform
THE PROBLEM

Why Traditional E-Commerce Is Losing to Conversational Commerce

Cart abandonment rates on websites are 70%+. Conversational commerce on WhatsApp removes friction — customers buy within the chat they're already using.

70% Cart Abandonment

Website checkout flows lose 7 out of 10 customers before payment

App Download Fatigue

Customers don't want to download another shopping app

No Personal Touch

E-commerce websites feel transactional — no human connection

What Is WhatsApp Commerce?

WhatsApp Commerce is a complete in-chat shopping experience that lets Indian customers browse product catalogues, add items to cart, apply coupon codes, choose delivery options and pay — all without leaving WhatsApp. No app download needed. AiBotick WhatsApp Commerce integrates natively with Shopify, WooCommerce and custom e-commerce stores.

For Indian businesses — from Kirana stores to D2C brands — WhatsApp Commerce eliminates the friction of website checkout. Customers who are already chatting on WhatsApp can complete their purchase in the same conversation. AiBotick supports Razorpay, Stripe, PayPal, PhonePe and 20+ payment gateways for in-chat payments. COD verification automation reduces RTO by 40%. Real-time inventory sync ensures customers never order out-of-stock products.

KEY CAPABILITIES

Everything WhatsApp Commerce Can Do

Product Showcase

Display products with images, descriptions, pricing and purchase links inside WhatsApp

Cart & Checkout

Customers add products to cart and complete checkout via secure payment link

20+ Payment Gateways

Razorpay, PayPal, Stripe, WhatsApp Pay, PhonePe and more

Abandoned Cart Recovery

Automatically remind customers who added products but didn't complete purchase

Order Management

Track and update order statuses directly from the dashboard

Catalog Sync

Sync products from Facebook Commerce Manager with one click

HOW IT WORKS

Get Started in 3 Simple Steps

1

Set Up Catalog

Add products with images, descriptions and pricing — or sync from Facebook

2

Enable Payments

Connect Razorpay, Stripe or any of 20+ supported payment gateways

3

Start Selling

Customers browse, add to cart, and pay — all inside WhatsApp

USE CASES

Built for Every Industry

D2C Brands

Complete WhatsApp storefront with product catalog and checkout

Restaurants

Menu browsing, order placement and payment within WhatsApp

Fashion & Apparel

Size guides, product images and instant checkout

Kirana & Retail Stores

Simple product showcase with cash-on-delivery support

EXPLORE MORE

Related Features

FAQ

WhatsApp Commerce — Frequently Asked Questions

Razorpay, Stripe, PayPal, WhatsApp Pay, PhonePe, Paytm and 20+ other gateways.

Yes — automated WhatsApp reminders are sent to customers who added items but didn't complete purchase.

Yes — automated COD confirmation messages reduce failed deliveries significantly.

Yes — deep native integrations with both Shopify and WooCommerce.

Yes. AiBotick integrates with Razorpay, Stripe, PayPal, PhonePe and 20+ payment gateways. Customers can browse your catalog, add to cart and pay — all without leaving WhatsApp. India first.

Yes. AiBotick natively integrates with Shopify, WooCommerce and custom stores. Product catalog, inventory, pricing and orders sync automatically in real-time.

Yes. AiBotick auto-sends a WhatsApp confirmation to COD customers asking them to confirm their order. This reduces RTO (Return to Origin) by up to 40% for Indian e-commerce brands.

Customers browse your product catalog with images and prices, add items to cart, apply coupon codes, choose delivery options and pay — all inside a single WhatsApp thread. No app download needed.

Ready to Transform Your WhatsApp?

Book your personalised demo — our team will guide you through every step.

Book a Free Demo Talk to Sales